Beyond the Drawing Board
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Using an internal research grant, we led a post-occupancy evaluation of the transit stations on the then five-year-old Canada Line. The study examined a range of factors including: passenger experience, operations and maintenance, urban realm integration, environmental impact, and economic impact. Through this study, we were able to ask ourselves two important questions: were the stations we designed for the Canada Line performing as intended, and what can we learn from observing the way people use the stations on a daily basis?
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